Our onboarding process runs 30–45 days from contract signature to fully transitioned. The first two weeks are documentation and deployment — we map your environment, install our monitoring stack, and learn your systems. Weeks three and four are transition — your team starts using our helpdesk, we handle any legacy cleanup, and we verify the security stack is complete. By day 45, your old provider is out of the picture and we're running.

The transition itself is rarely as painful as people expect. The most disruptive part is usually discovering what the old provider wasn't doing that they should have been.